Need a specific size? Custom pallets are built by partner suppliers to your dimensions on request. Availability varies, so describe what you need in a quote request.
How It Works
Send one request and a partner supplier in our network follows up with a quote.
Pickup & Delivery
Through partner suppliers
Grades A, B, C
Pick what fits the job
Buy & Sell
Surplus pallets welcome
Reuse First
Keeps usable pallets in service
Used Pallets: Often a practical alternative to new. Pricing is by quote from partner suppliers.
Get a Free Quote
A partner supplier will follow up.
Customization Options
Size
Dimensions to fit your products, on request
Wood Type
Hardwood or softwood, depending on supplier
Treatment
Heat treated or untreated, on request
Design
2-way, 4-way, block, stringer
Custom Size Ideas
Small
Small parts, displays
Square
Products that need an even footprint
Half size
Retail displays
Oversize
Long or wide equipment
Narrow
Tight racking or truck layouts
Your size
Your specifications
How Custom Requests Work
1
Request
Describe your requirements
2
Match
Request passed to partner suppliers
3
Quote
A supplier follows up with pricing
4
Build
Built by the supplier, if available
5
Pickup or Delivery
Arranged with the supplier
Wood Options
Hardwood
- Species such as oak or maple
- Denser, heavier wood
- Often chosen for demanding loads
- Availability varies by supplier
- Ask the supplier about suitability
Ask your supplier
Softwood
- Species such as pine, spruce or fir
- Lighter weight
- Easier to handle
- Common for standard pallets
- Ask the supplier about suitability
Common choice
Treatment Options
Heat Treated (HT)
ISPM 15 heat treatment: core temperature of 56 °C for 30 minutes, with an HT stamp. Request it through partner suppliers and confirm the stamp and destination rules.
Common for export
Other Treatments
Some destinations have their own requirements. Check current regulations and ask the supplier what treatments are available.
Availability varies
Untreated
Plain wood for domestic use. Not suitable for export shipments that require heat treatment.
Domestic use
Custom Pallet Guide
Wood Sourcing for Custom Pallets
Custom pallets are built by partner suppliers, and wood sourcing varies by supplier. If sourcing matters to you, such as a particular wood type, ask what the supplier can offer. Offcuts and worn pallets can often be recycled into wood products.
Custom Pallet Pricing Factors
Pricing is by quote from partner suppliers. It depends on dimensions, wood type, treatment, design and quantity, and standard designs are generally simpler than complex ones. Describe your requirements fully so the quotes you receive are comparable.
Determining the Right Custom Size
Start with your product dimensions and allow some clearance for handling. Consider storage rack requirements and truck or container layout. Odd sizes may not stack well with standard pallets. Share your constraints in the request so the supplier can suggest a workable size.
Heat Treatment for Custom Pallets
Heat-treated, stamped pallets can be requested through partner suppliers. ISPM 15 heat treatment means a core temperature of 56 °C for 30 minutes, and the pallet carries an HT stamp. Confirm the stamp and any destination rules before shipping.
Custom Design Considerations
Choose between 2-way and 4-way entry based on your handling equipment. Block pallets offer true 4-way access, while stringer pallets are commonly 2-way or partial 4-way. Deck board spacing affects product stability. Ask the supplier which design suits your product.
Checking Custom Orders
Agree on dimensions, wood type, construction and treatment in writing with the supplier before production starts. When pallets arrive, measure a few and check construction against what you requested. Raise any difference with the supplier right away.
Custom Order Timing
Timing depends on the partner supplier, the design and the quantity, and complex designs may take longer. Tell the supplier when you need the pallets, and plan ahead for busy seasons. Availability varies, and not every request can be filled.
Samples and Prototypes
For a new design, ask whether the supplier can provide a sample before a larger order. A sample lets you test fit, handling and performance in your operation, and you can adjust the design based on what you find. Availability varies by supplier.
Start Your Custom Order
Tell us what you need and a partner supplier follows up with a quote. Custom builds are on request, and availability varies.