BUILT TO SPEC

Custom Pallets

Need a specific size? Custom pallets are built by partner suppliers to your dimensions on request. Availability varies, so describe what you need in a quote request.

Wooden pallets stacked for shipping

How It Works

Send one request and a partner supplier in our network follows up with a quote.

Pickup & Delivery

Through partner suppliers

Grades A, B, C

Pick what fits the job

Buy & Sell

Surplus pallets welcome

Reuse First

Keeps usable pallets in service

Used Pallets: Often a practical alternative to new. Pricing is by quote from partner suppliers.

Get a Free Quote

A partner supplier will follow up.

Customization Options

Size

Dimensions to fit your products, on request

Wood Type

Hardwood or softwood, depending on supplier

Treatment

Heat treated or untreated, on request

Design

2-way, 4-way, block, stringer

Custom Size Ideas

Small
Small parts, displays
Square
Products that need an even footprint
Half size
Retail displays
Oversize
Long or wide equipment
Narrow
Tight racking or truck layouts
Your size
Your specifications

How Custom Requests Work

1

Request

Describe your requirements

2

Match

Request passed to partner suppliers

3

Quote

A supplier follows up with pricing

4

Build

Built by the supplier, if available

5

Pickup or Delivery

Arranged with the supplier

Wood Options

Hardwood

  • - Species such as oak or maple
  • - Denser, heavier wood
  • - Often chosen for demanding loads
  • - Availability varies by supplier
  • - Ask the supplier about suitability

Ask your supplier

Softwood

  • - Species such as pine, spruce or fir
  • - Lighter weight
  • - Easier to handle
  • - Common for standard pallets
  • - Ask the supplier about suitability

Common choice

Treatment Options

Heat Treated (HT)

ISPM 15 heat treatment: core temperature of 56 °C for 30 minutes, with an HT stamp. Request it through partner suppliers and confirm the stamp and destination rules.

Common for export

Other Treatments

Some destinations have their own requirements. Check current regulations and ask the supplier what treatments are available.

Availability varies

Untreated

Plain wood for domestic use. Not suitable for export shipments that require heat treatment.

Domestic use

Custom Pallet Guide

Wood Sourcing for Custom Pallets

Custom pallets are built by partner suppliers, and wood sourcing varies by supplier. If sourcing matters to you, such as a particular wood type, ask what the supplier can offer. Offcuts and worn pallets can often be recycled into wood products.

Custom Pallet Pricing Factors

Pricing is by quote from partner suppliers. It depends on dimensions, wood type, treatment, design and quantity, and standard designs are generally simpler than complex ones. Describe your requirements fully so the quotes you receive are comparable.

Determining the Right Custom Size

Start with your product dimensions and allow some clearance for handling. Consider storage rack requirements and truck or container layout. Odd sizes may not stack well with standard pallets. Share your constraints in the request so the supplier can suggest a workable size.

Heat Treatment for Custom Pallets

Heat-treated, stamped pallets can be requested through partner suppliers. ISPM 15 heat treatment means a core temperature of 56 °C for 30 minutes, and the pallet carries an HT stamp. Confirm the stamp and any destination rules before shipping.

Custom Design Considerations

Choose between 2-way and 4-way entry based on your handling equipment. Block pallets offer true 4-way access, while stringer pallets are commonly 2-way or partial 4-way. Deck board spacing affects product stability. Ask the supplier which design suits your product.

Checking Custom Orders

Agree on dimensions, wood type, construction and treatment in writing with the supplier before production starts. When pallets arrive, measure a few and check construction against what you requested. Raise any difference with the supplier right away.

Custom Order Timing

Timing depends on the partner supplier, the design and the quantity, and complex designs may take longer. Tell the supplier when you need the pallets, and plan ahead for busy seasons. Availability varies, and not every request can be filled.

Samples and Prototypes

For a new design, ask whether the supplier can provide a sample before a larger order. A sample lets you test fit, handling and performance in your operation, and you can adjust the design based on what you find. Availability varies by supplier.

Start Your Custom Order

Tell us what you need and a partner supplier follows up with a quote. Custom builds are on request, and availability varies.

  • - Built by partner suppliers
  • - Pricing is by quote
  • - Samples may be possible
  • - Availability varies
Request Custom Quote

Built to your specs

Frequently Asked Questions

What information is needed for a custom pallet?

Provide product dimensions, weight, handling method, racking and any export requirements.

Can custom pallets be designed for automation?

Tell the supplier about conveyors, robotics or storage systems and ask about tolerances.

Can I get samples before a full order?

Ask the partner supplier whether a sample run is available.

How long do custom orders take?

Lead time is set by the supplier and varies with design and quantity. Ask when you receive a quote.

Can custom pallets be heat treated?

Heat-treated, stamped pallets can be requested through partner suppliers. Confirm the stamp and any destination rules before shipping.

Are other materials available?

Wood is the most common material. Ask the supplier about other components if you need them.

Can custom pallets be marked?

Ask the supplier about stenciling, numbering or color marking.

How are custom pallets priced?

Pricing is by quote from partner suppliers and reflects design, lumber, quantity and treatment.