Frequently Asked Questions

We offer three grades: Grade A (premium, like-new), Grade B (standard, minor wear), and Grade C (economy, functional with visible wear). Each grade is priced accordingly and suited for different applications.

We stock standard 48"x40" GMA pallets, 48"x48" square pallets, and various other sizes. We also manufacture custom sizes to your specifications.

Yes! We offer volume discounts starting at 100 pallets (10% off) and 500+ pallets (20% off). Contact us for wholesale pricing on larger quantities.

We offer both heat-treated (HT) and non-treated pallets. All pallets marked for international shipping are ISPM-15 compliant with proper HT stamps.

We purchase all grades of wooden pallets - from pristine Grade A to damaged Grade C. Even broken pallets have value for recycling.

Pricing depends on pallet condition, quantity, and current market rates. Grade A pallets command the highest prices, while Grade C pallets are priced for recycling value.

Yes! We offer free pickup for loads of 50+ pallets within our service area. For smaller quantities, you can drop off at our facility.

We offer same-day payment for most purchases. Payment is made on-site at pickup or within 24 hours for drop-offs.

We primarily serve the Puget Sound region including Tacoma, Seattle, Olympia, and surrounding areas. Extended service is available throughout Washington and Oregon.

Same-day delivery is available for orders placed before noon within our primary service area. Next-day delivery is available for most other locations.

Free delivery is available for orders of 50+ pallets. Smaller orders may have a delivery fee or can be picked up at our facility.

Yes, all our delivery trucks are equipped with forklifts for self-loading and unloading at locations without dock facilities.

Recycled pallets are broken down and converted into mulch, animal bedding, and biomass fuel. We ensure 100% of materials are repurposed.

Absolutely! Pallet repair typically costs 40-60% less than buying new pallets of equivalent quality, and extends pallet life significantly.

Standard repair turnaround is 24-48 hours. Rush service is available for urgent needs. On-site repair is available for large quantities.

No, we cannot accept pallets that have been chemically treated, painted, or contaminated with hazardous materials due to safety regulations.